Privacy policy

Effective date: May 2025
Eiwamart  (eiwamart.shop)

At Eiwamart, your privacy is our priority. This policy explains how we collect, use, and protect your personal information when you browse, shop, or contact us — clearly and without the legal jargon.

1. What we collect

  • Personal details — name, email address, phone number, billing and shipping address
  • Order information — products purchased, payment method (processed securely), and order history
  • Device & usage data — IP address, browser type, and cookies to improve your experience

2. How we use your information

  • Process and deliver your orders accurately and on time
  • Send order updates and provide customer support
  • Share exclusive offers and promotions — only if you opt in
  • Improve and personalise your shopping experience on our website

3. We never sell your data

We will never sell your personal information. We only share it in two cases:

  • With trusted partners (e.g. shipping and logistics providers) to fulfil your orders
  • When required by law in the UAE or Saudi Arabia

4. How we protect your data

  • SSL-encrypted browsing across our entire website
  • Secure, encrypted payment processing
  • Strict internal access controls to keep your data safe

5. Your rights (UAE & Saudi Arabia)

You have the right to:

  • Request access to the personal data we hold about you
  • Ask us to correct or delete your information
  • Opt out of promotional emails at any time

To exercise your rights, email us at:
eiwamartofficial@gmail.com

6. Cookies & tracking

We use cookies to:

  • Remember your shopping cart between visits
  • Recommend products based on your preferences
  • Improve website performance and loading speed

You can manage or disable cookies at any time through your browser settings.

7. Policy updates

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The most recent version will always be published on our website at eiwamart.shop.

8. Contact us

Have questions or concerns about your privacy? We'd love to hear from you.

Email: eiwamartofficial@gmail.com
Serving customers across the United Arab Emirates and Saudi Arabia