Terms of service

Effective date: May 2025
Eiwamart (eiwamart.shop)

Welcome to Eiwamart. By accessing or using our website, placing an order, or engaging with any part of our services, you agree to be bound by the following Terms of Service. Please read them carefully before using our website.

1. Overview

This website is operated by Eiwamart. Throughout the site, the terms “we,” “us,” and “our” refer to Eiwamart.

By visiting our website or purchasing from us, you agree to comply with and be bound by these Terms of Service, along with our policies and guidelines.

2. Eligibility & Acceptable Use

  • You must be at least 18 years old to use this website or place an order in the UAE or Saudi Arabia
  • You agree not to use our website or services for any illegal, fraudulent, or unauthorized purpose
  • Any violation of these terms may result in suspension or permanent restriction of access to our services

3. Product Information

We make every effort to ensure all product descriptions, images, and details are accurate and updated. However:

  • Product colors and images may vary slightly depending on your device or screen settings
  • We reserve the right to modify, update, or discontinue products without prior notice
  • Availability of products may change at any time

4. Pricing & Payment

  • All prices are displayed in AED or SAR depending on your shipping destination
  • Prices may include VAT unless stated otherwise
  • We accept secure online payments through major debit/credit cards and approved payment providers
  • Orders are confirmed only after successful payment verification

5. Shipping & Delivery

Please refer to our Shipping Policy for complete information regarding:

  • Order processing times
  • Estimated delivery times
  • Shipping fees and delivery coverage

Important Note

Delivery timelines are estimates only and may be affected by:

  • Courier delays
  • Weather conditions
  • Customs or regional processing delays

6. Returns & Refunds

For detailed information about returns, replacements, and refunds, please review our Return & Refund Policy available on our website.

7. Account Registration & Security

  • You are responsible for maintaining the confidentiality of your account and login credentials
  • You agree to provide accurate and updated information when creating or managing your account
  • Any unauthorized use of your account should be reported to us immediately

8. Third-Party Services

Our website may contain links or integrations with third-party platforms or services.

Eiwamart is not responsible for:

  • Third-party website content
  • External privacy policies
  • Third-party services or business practices

Users access third-party platforms at their own discretion and responsibility.

9. Intellectual Property

All content on eiwamart.shop, including:

  • Text
  • Images
  • Logos
  • Product graphics
  • Branding and design

is the exclusive intellectual property of Eiwamart.

You may not reproduce, distribute, modify, or use any content from our website without prior written permission.

10. Changes to These Terms

Eiwamart reserves the right to update or modify these Terms of Service at any time.

When updates are made:

  • The latest version will always be published on this page
  • Continued use of the website means you accept the updated terms

11. Contact Us

If you have any questions or concerns regarding these Terms of Service, please contact us:

📧 Email: eiwamartofficial@gmail.com
🌍 Serving customers across the United Arab Emirates and Saudi Arabia